WHO ARE MICRON?
Micron are engineering specialists in voice and data technologies. They deliver fixed lines, Leased Lines, calls and ADSL/SDSL for a range of clients.
ON KCOMS PARTNER PROGRAM.
“There’s a reason why we’re migrating 100% of our ADSL connections to Nasstar – and it’s down to the quality of their Partner Programme and the whole service experience.
"In terms of feedback for Nasstar, I genuinely can’t think of much that’s missing in terms of their service. Our Account Manager is always responsive, we have visibility of the pipeline that hugely helps our planning, and the service desk is one of the best we’ve ever come across. There’s nothing like Nasstar for support."
"Sentinel means we can be proactive and know about problems before our customers do. That’s essential as we offer first line diagnostics ourselves. When we call Nasstar, they know we need to go straight into tier 2 support – we never experience long hold times, our calls are always answered, they’re polite and our service desk are happy to deal with them.